Classic design

Refund Policy
In case you should not be satisfied with any item received from us, for whatever reason, please notify us by e-mail within seven days after its receipt.
We will provide you with a return address and refund you upon receipt of goods.

We will only refund goods if :
1. the goods are returned undamaged in their original packaging
2. the goods have not been used, worn, washed or damaged
3. the returned products has been sent to classicdesign.it in a single delivery
4. the goods have been shipped back to ClassicDesign.it within ten (10) days from the date the package was delivered to you

If the return right is exercised in conformity with the provisions set forth in this paragraph we will instruct our authorised forwarding agent to collect the goods.,
After the products have been returned, we shall check the conformity of the products with the conditions indicated in paragraph above. When we are able to confirm that such conditions have been met, we will refund the products price.
However, we can only refund shipment costs if the return was due to a mistake on our part.

Damage Return Policy

If an item arrives damaged, notify us immediately so that we may work with you to assist in the claim process. All shipments are picked up by the transportation company and signed for in good condition. When you receive product from our freight carriers, it is extremely important to inspect the carton/crate for any damage or even an indication of the possibility of damage before signing any documentation.

IMPORTANT: Do NOT sign any paper without having checked if the goods are unharmed and ALWAYS refuse acceptance of the goods if they have been damaged in transit. We cannot accept liability for damages to the goods, which you discover after signing the documents and complain about to us after receipt of the goods, because the insurances will not accept to pay, if the damage was not determined when the goods were handed over to you, prior to your signing. REFUND OF DAMAGED PRODUCTS WILL BE GRANTED ONLY IF THE ABOVE INSTRUCTIONS ARE FOLLOWED. We thank you very much for your understanding.